1. Information We Collect

When you fill out our event booking, lodging reservation, or contact query forms, we collect the details you provide to fulfill your request:

• Contact Details: Name, Email Address, and WhatsApp Mobile Number.
• Booking Details: Preferred event dates, room selections, guest counts, and catering preferences.

2. How We Use Your Information

The information we collect is strictly used to:

• Check and coordinate hall/room availability.
• Pre-fill secure booking templates and direct you to our booking manager via WhatsApp.
• Respond to your direct inquiries and feedback.

3. Data Security & Storage

Your details are safely stored within Firebase Firestore databases with restricted admin-only read/write access. We do not sell, rent, or lease your personal data to any third-party marketing companies.

4. Your Consent & Third-Party Services

By using our website, you consent to our privacy policy. Please note that our site redirects enquiries to WhatsApp, which operates under its own privacy terms. We suggest reviewing their privacy practices upon redirecting.

1. Booking Enquiries & Confirmations

Submitting an enquiry via our Event Booking Form, Table Reservation, or Lodging tags does not constitute a finalized booking or date guarantee. Bookings are only secured once:

• Availability is officially confirmed by our managers via WhatsApp or direct phone call.
• The required booking deposit has been paid and verified under the signed reservation agreement.

2. Pricing, Packages & Taxes

Catering package prices (Silver, Gold, Platinum per plate rates) and room lodging prices shown on this site are indicative of standard layouts. Final prices may vary based on customization requests, seasonal bookings, and applicable government taxes.

3. Cancellation & Refund Policy

Cancellation timelines and deposit refund status for marriage hall reservations and room bookings are strictly governed by the written contract signed at the time of deposit payment. Online enquiries are subject to these contract provisions.

4. Rules & Liability

Sri Manjunatha Convention strives to maintain first-class A/C facilities and amenities. However, we are not liable for bookings disrupted by events beyond our control (e.g. natural disasters, public utility grid failures, or changes in regional regulations). All guests must comply with venue rules regarding decor, noise regulations, and catering guidelines.